Africa's Customer Intelligence Platform
BunnoIQ gives African enterprise teams the AI-powered survey and feedback tools that were previously only available to companies with Qualtrics budgets. Distribute via WhatsApp, email, or SMS. Analyze sentiment in real time. Turn feedback into action — without the six-figure contract.
Trusted by forward-thinking teams across Africa
- Nigerian Fintechs
- Retail Banking
- Pan-African Telcos
- Consumer Brands
- HR & People Teams
- Product Research
Powerful Features
for Transformative Insights
Built for African enterprises that need Qualtrics power without the complexity, contracts, or cost.
WhatsApp-First Distribution
Reach your customers where they actually are. BunnoIQ distributes surveys via WhatsApp, SMS, email, and QR — with response rates up to 4x higher than email-only platforms in African markets.
AI Sentiment & Thematic Analysis
Stop reading responses one by one. BunnoIQ's AI reads every open-text response, classifies sentiment, and surfaces the themes that matter most — automatically, in minutes.
NPS, CSAT & CES Built In
Run industry-standard CX measurement programs out of the box. BunnoIQ includes NPS, CSAT, and CES survey templates pre-configured for African enterprise teams.
One Intelligence Layer
Connect survey feedback, transactions, social media, support tickets, and service incidents into a single customer intelligence layer — so your teams stop working from fragments and start acting on the full picture.
African CX Benchmarks
Know whether your score is good or bad — compared to real African enterprises in your sector. BunnoIQ is building the first NPS and CSAT benchmark database for Nigerian and pan-African industries.
Enterprise Access Controls
Role-based access, project-level permissions, SSO readiness, and GDPR/NDPR-aligned data handling — designed for teams that take security seriously.
The BunnoIQ Intelligence Suite
Six AI-powered modules that turn raw survey data into decisions your board can act on.
PulseSense™
Sentiment, engagement, and pulse diagnostics across every survey program.
RealityGap™
Detects the gap between what customers expect and what they actually experience — before it becomes churn.
BenchMarkIQ™
Compare your NPS, CSAT, and CES scores against real African enterprise benchmarks in your sector.
ActionLoop™
Closes the loop from insight to action — automated alerts, recommended next steps, and workflow triggers.
ForeSightCX™
Predictive analysis that surfaces customer experience risk and opportunity before your team feels it.
Overview
A unified intelligence cockpit for all your survey signals, response trends, and AI-generated insight summaries.
Built for Every Team That Runs on Customer Intelligence
Purpose-built tools and workflows for CX, HR, product, and compliance teams operating in African enterprise environments.
Customer Experience Teams
Measure NPS, CSAT, and CES. Identify sentiment trends. Generate AI-powered insight summaries. Close the loop with automated follow-up — all from one platform.
HR & People Teams
Run anonymous pulse surveys across departments. Aggregate results by team, location, or role. Track engagement trends over time without spreadsheets.
Product & Research Teams
Run concept tests and feature prioritization surveys. Reuse question bank items across projects. Analyze responses with intelligent dashboards built for speed.
Compliance & Risk Teams
Collect regulated feedback with audit trails, email delivery tracking, and role-based access — built to satisfy GDPR, NDPR, and internal compliance requirements.
Enterprise-Grade Intelligence
African-Market Pricing
BunnoIQ is built for organizations that need the power of Qualtrics without the complexity, the foreign contracts, or the price tag that assumes a US dollar budget.
- 3 surveys
- 100 responses
- Access to template marketplace
- 1 user
- Priority support
- 20 surveys
- 1000 responses
- Custom branding
- Logic branching
- NPS/CSAT/CES analytics
- + 3 more features
- 100 surveys
- 10000 responses
- Custom branding
- Logic branching
- NPS/CSAT/CES analytics
- + 11 more features
- Unlimited surveys
- Unlimited responses
- Custom branding
- Logic branching
- NPS/CSAT/CES analytics
- + 12 more features
Trusted by innovative teams
Discover how organizations are using BunnōIQ to transform their data collection and analysis.
"BunnoIQ has transformed how we collect customer feedback. The insights we've gained have directly impacted our product roadmap."
Sarah Johnson
Product Manager at TechCorp
"The analytics dashboard is incredibly intuitive. We can now make data-driven decisions faster than ever before."
Michael Chen
CTO at InnovateLabs
"Setting up complex surveys used to take days. With BunnoIQ, we can launch sophisticated surveys in hours."
Priya Patel
Research Director at GlobalInsights
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